If you have a great experience with a Tortuga product, we're both happy. Our WarrantyTo the original owner, the Tortuga warranty guarantees against defects in materials and craftsmanship for as long as you own the product. What is Not CoveredThe Tortuga warranty does not cover damages resulting from normal wear and tear, improper use, abuse, negligence, or accident. Tortuga products are designed to protect your gear, but we are not responsible for any damage to, or loss of, the contents of your bag. This warranty is limited to Tortuga products, not anything that may be carried in them.